State Farm® Insurance Agent Krystal Smith

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kemeia White

June 2, 2023

5 out of 5

"Krystal was so amazing. She was detailed and attentive to my needs. She was able to get me a cheaper price and I was so excited! ! S Thank you so much for your help!! I am so glad I did a google search and her business was the first to populate."

Sidney Simons

May 3, 2023

5 out of 5

"Tiffiney Barlow was such an amazing help to me today! She was able to help me access cheaper coverage which was super hard to find. Thank you so much for your help!! I am a very proud customer of this state farm branch."

jesse bautista

April 27, 2023

5 out of 5

"Very responsive, easy to work with and I did not feel being forced to sign up."

jorge tejada

April 26, 2023

5 out of 5

"Really great service"

Roger Nolasco

March 27, 2023

5 out of 5

"This is the greatest agency ever!"

Jay Patel

March 22, 2023

5 out of 5

"Krystal Smith provides Amazing service! She is quick responsive with brief details for any of my query/questions with very specific and informative answers- over the phone or text also she taking action on every request very rapidly. I found best ever service from Insurance company."

Jesus Rosas

March 21, 2023

5 out of 5

"I can't say enough great things about Krystal Smith and Erika Dillanes! Erika went above and beyond to get us exactly what we needed at the lowest possible price. Recommend State Farm and especially this agency to anyone looking for a great deal on great insurance and top-notch customer service!"

Cris

March 15, 2023

5 out of 5

"Always helpful 👍"

Sydney Grayson

February 25, 2023

5 out of 5

"Krystal has a team of professionals who are friendly, knowledgeable and always manage to exceed my expectations and meet my needs. Great job!!"

Lily Reyes

February 21, 2023

5 out of 5

"customer service was great! always satisfied with my policy issuance. highly recommend!! 5stars"

Kathy Sechrist

February 10, 2023

5 out of 5

"Actually went to see Shannon Willis, attorney at law who shares Building with State Farm and she was very helpful. Building is recently remodeled, receptionist was outstanding!"

J. Michelle

January 26, 2023

5 out of 5

"Krystal Smith State Farm and her staff have truly been there to help me navigate through life's milestones! I could not ask for a better agent and team for this support they have shown over the years! THANK YOU!!"

Shawntae Latrice

January 17, 2023

5 out of 5

"I just have one word for Ebone L & Erika D they are AWESOME! I love how they are very prompt in responding to emails and making sure you have everything needing for your policy."

Nic Nac

January 13, 2023

5 out of 5

"I transitioned from my previous agent Lyndon Taylor located on MacArthur Blvd in Irving TX. I was there 30 years and had only spoken to the agent once in 2007 when he took over for Bill Willenberg that was retiring. I decided to leave because I was no longer happy with the service. I must say that I am truly happy that I found Krystal to become my new agent. She is amazing 👏🏾! Her positive energy is off the charts. She is personable and cares about making you feel like you are a valued customer."

Julie Park

January 12, 2023

5 out of 5

"I was referred to Ebone by my sister who is currently a happy insurer at this agency. Spent hours talking to other agents who were pushy and not pleasant to speak with. Once I got on the phone with Ebone, she made my experience so much better and felt at ease. She helped me find the best coverage for my auto and renters without feeling pressured. I didn't feel uncomfortable asking questions at all. Such a breeze and a huge sigh of relief. Highly recommend to anyone looking for great rates with excellent customer service!!!"

sunitha 107

January 4, 2023

5 out of 5

"Thanks for the support and quick response."

Glynis Burton

January 3, 2023

5 out of 5

"I'm very pleased by the timely responses of Krystal Smith and her team for my insurance needs. Think twice before going elsewhere!"

Sarah Clark

January 2, 2023

5 out of 5

"I had a great customer experience with Ebone. She was able to assist me quickly while answering all my questions. Excited to be back with State Farm after 15 years away!!"

Steven E. Keller

December 20, 2022

5 out of 5

"I can't leave, and God knows that I ve, but I can not find the level of service and professionalism"

michael thomas

December 20, 2022

5 out of 5

"Great service."

Carl Clemmmons

December 19, 2022

5 out of 5

"Very good customer service thanks. For always being there"

Zain Almuqbil

December 12, 2022

5 out of 5

"Been a customer for years, always provided with the best lowest quote. Just wish their response time was a bit faster."

Che'rie G.

December 6, 2022

5 out of 5

"I've been a loyal member for years! Krystal and her crew are professional, efficient and friendly. Oh, the yearly birthday cards are a bonus!"

Spencer Nelson

December 1, 2022

5 out of 5

"Very helpful and makes it easy to choose"

Nora Grosbach

November 5, 2022

5 out of 5

"Everyone I have met here has been so kind and knowledgeable. Ebone helped me this last time I called. She was phenomenal, genuinely kind and helped me straighten everything out to cover what I needed. Thank you Ebone!"

What our customers say about us...

Kemeia White

June 2, 2023

5 out of 5

"Krystal was so amazing. She was detailed and attentive to my needs. She was able to get me a cheaper price and I was so excited! ! S Thank you so much for your help!! I am so glad I did a google search and her business was the first to populate."

Sidney Simons

May 3, 2023

5 out of 5

"Tiffiney Barlow was such an amazing help to me today! She was able to help me access cheaper coverage which was super hard to find. Thank you so much for your help!! I am a very proud customer of this state farm branch."

jesse bautista

April 27, 2023

5 out of 5

"Very responsive, easy to work with and I did not feel being forced to sign up."

jorge tejada

April 26, 2023

5 out of 5

"Really great service"

Roger Nolasco

March 27, 2023

5 out of 5

"This is the greatest agency ever!"

Jay Patel

March 22, 2023

5 out of 5

"Krystal Smith provides Amazing service! She is quick responsive with brief details for any of my query/questions with very specific and informative answers- over the phone or text also she taking action on every request very rapidly. I found best ever service from Insurance company."

Jesus Rosas

March 21, 2023

5 out of 5

"I can't say enough great things about Krystal Smith and Erika Dillanes! Erika went above and beyond to get us exactly what we needed at the lowest possible price. Recommend State Farm and especially this agency to anyone looking for a great deal on great insurance and top-notch customer service!"

Cris

March 15, 2023

5 out of 5

"Always helpful 👍"

Sydney Grayson

February 25, 2023

5 out of 5

"Krystal has a team of professionals who are friendly, knowledgeable and always manage to exceed my expectations and meet my needs. Great job!!"

Lily Reyes

February 21, 2023

5 out of 5

"customer service was great! always satisfied with my policy issuance. highly recommend!! 5stars"

Kathy Sechrist

February 10, 2023

5 out of 5

"Actually went to see Shannon Willis, attorney at law who shares Building with State Farm and she was very helpful. Building is recently remodeled, receptionist was outstanding!"

J. Michelle

January 26, 2023

5 out of 5

"Krystal Smith State Farm and her staff have truly been there to help me navigate through life's milestones! I could not ask for a better agent and team for this support they have shown over the years! THANK YOU!!"

Shawntae Latrice

January 17, 2023

5 out of 5

"I just have one word for Ebone L & Erika D they are AWESOME! I love how they are very prompt in responding to emails and making sure you have everything needing for your policy."

Nic Nac

January 13, 2023

5 out of 5

"I transitioned from my previous agent Lyndon Taylor located on MacArthur Blvd in Irving TX. I was there 30 years and had only spoken to the agent once in 2007 when he took over for Bill Willenberg that was retiring. I decided to leave because I was no longer happy with the service. I must say that I am truly happy that I found Krystal to become my new agent. She is amazing 👏🏾! Her positive energy is off the charts. She is personable and cares about making you feel like you are a valued customer."

Julie Park

January 12, 2023

5 out of 5

"I was referred to Ebone by my sister who is currently a happy insurer at this agency. Spent hours talking to other agents who were pushy and not pleasant to speak with. Once I got on the phone with Ebone, she made my experience so much better and felt at ease. She helped me find the best coverage for my auto and renters without feeling pressured. I didn't feel uncomfortable asking questions at all. Such a breeze and a huge sigh of relief. Highly recommend to anyone looking for great rates with excellent customer service!!!"

sunitha 107

January 4, 2023

5 out of 5

"Thanks for the support and quick response."

Glynis Burton

January 3, 2023

5 out of 5

"I'm very pleased by the timely responses of Krystal Smith and her team for my insurance needs. Think twice before going elsewhere!"

Sarah Clark

January 2, 2023

5 out of 5

"I had a great customer experience with Ebone. She was able to assist me quickly while answering all my questions. Excited to be back with State Farm after 15 years away!!"

Steven E. Keller

December 20, 2022

5 out of 5

"I can't leave, and God knows that I ve, but I can not find the level of service and professionalism"

michael thomas

December 20, 2022

5 out of 5

"Great service."

Carl Clemmmons

December 19, 2022

5 out of 5

"Very good customer service thanks. For always being there"

Zain Almuqbil

December 12, 2022

5 out of 5

"Been a customer for years, always provided with the best lowest quote. Just wish their response time was a bit faster."

Che'rie G.

December 6, 2022

5 out of 5

"I've been a loyal member for years! Krystal and her crew are professional, efficient and friendly. Oh, the yearly birthday cards are a bonus!"

Spencer Nelson

December 1, 2022

5 out of 5

"Very helpful and makes it easy to choose"

Nora Grosbach

November 5, 2022

5 out of 5

"Everyone I have met here has been so kind and knowledgeable. Ebone helped me this last time I called. She was phenomenal, genuinely kind and helped me straighten everything out to cover what I needed. Thank you Ebone!"