State Farm® Insurance Agent Krystal Smith

"Muy buena y amable atencion 👍"

"Adamaris was an efficient in everything everything was clear and fast and very professional"

"Shout out to Vivian, Adamaris, and the rest of Krystal's A-Team! I've been a client of Krystal for over 30 years and have had nothing but pleasant interactions with them anytime we discuss my policies and claims. They are friendly, courteous, timely, and they do what they say they will do every single time. Thanks for being consistently awesome!!!!"

"I've been a Customer with Krystal Smith, my State Farm Agent since 2020 and I'm very pleased with the service that I have received. Today I spoke with Brianna regarding my policy and she was very knowledgeable and professional. I am happy to continue to recommend State Farm to my Family and Friends as one of the best Auto Insurance Companies."

"Vivian helped me multiple times and is always wonderful!"

"I’ve been a previous client of Krystal Smith’s State Farm. I’ve had to change insurance to financial reasons. I’m so excited to be back as a client!!! One thing I can say, Krystal and her team will always stay in contact with me no matter what. She understands it’s business and she will do whatever it takes to keep or retrieve your business. She doesn’t take it personal if you choose to go with another company. That is something I sincerely appreciate. I have enjoyed working with Vivian, State Farm Insurance Representative! I look forward to our begin again business. If you’re looking for an agent who sincerely cares about you and your business you want Krystal and her team to work for you!"

"My mother uses this agency. They are always professional and courteous. Maria is the one that usually assists my mom. She is great 👍"

"My first time trying an insurance company after hearing lots of stuffs that got me scared based on over pricing, State Farm insurance has been a mind and and game changer for me, their products and services are amazing and hospitality is top notch this I would recommend to everyone"

"Great service."

"Staff is knowledgeable and helpful."

"I've seen State Farm in action after a tragedy. I know what it's like to lose everything you own. Having them show up in person, quickly, with sympathy with a check in hand made the devastation so much less traumatic."

"I have been a customer of Krystal Smith State Farm for 6 years now. I can genuinely say the service at this State Farm location is exceptional. The agents at this location( Vivian, Marcus, and Maria) have been helpful with handling any issues or concerns. I would definitely recommend this location to anyone in the North Dallas area. This is the best North Dallas State Farm location!!!"

"Muy amables y excelentes personas"

"Just left Agent Krystal Smith's agency. I interacted with two of her team, Rakayla Roberson and Tonya Ortega. They both were friendly, efficient and professional. A 5-star experience!"

"This is Vivian and Rakayla with your State Farm Agent Krystal Smith. The knowledge and the patience I received while working with Vivian and Rakayla is so refreshing in this day and time. They take what is seemingly a stressful ask and make so easy. Thanks so much."

"I walked in without an appointment to receive more information than I needed. The staff was friendly and very helpful. Thank you Krystal Smith staff for an amazing experience! Jerelene"

"Very informative discussion of all relevant factors impacting home and auto insurance coverage. The Stare Farm agent was extremely knowledgeable, helpful, professional and patient in making sure all my questions were thoroughly answered. I think this represented the type of customer service that so many strive for. Thank you!"

"Krystal and her Team has been there for my Every Need! I will be a life long customer!!!"

"Krystal was amazing. Helped me out with my Renters quote and was very professional"

"I have been a state farm customer for over 20 years and they have not missed. I relocated to DFW in 2017 and my previous agent referred to Krystal Smiths office. When I tell you I didn't feel the “change” the staff was friendly organized and courteous. Krystal is approachable and knowledgeable. No matter what issue I have there is a solution for it. I absolutely love the personable feeling of the staff. I have several policies with state farm and I am pleased. I'm giving 5 stars because that's the most I can 🤣 Definitely worth it 🌹"

"Krystal's team has taken care of me for 2yrs now. Yesterday, Rikayla and Maria helped me. They each stated that they're new. I appreciate that they let me know that they're new and that they didn't know everything. Despite those facts, their customer service was still impeccable. Krystal thank you for training your team to have great customer service. Aside from Chick-fil-A, that is rare these days. Thank you all for what you do to keep me insured in my townhome. I hope to be able to do some cybersecurity work with you all very soon."

"Vivian is a outstanding, persistent and customer oriented person. She is a valuable asset!"

"Vivian was amazing i highly recommend if you are looking for insurance to speak to her for all of your insurance needs."

"Vivian was very helpful providing quality and professional service. Thank you for making the process of getting auto insurance quote and sign up process so easy and fast. The rate we got was also good enough! She went through all the discount and deductible options as well."

"I had the pleasure of working with Marcus Weaver and he was outstanding! His knowledge of the insurance products and services was impressive, and he took the time to explain everything clearly. Marcus was attentive, patient, and made the entire process smooth and stress-free. His customer service skills truly stand out—he goes above and beyond to ensure you're well taken care of. Highly recommend working with him!"