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Profile photo of a State Farm Agent named: Krystal Smith
State Farm® Insurance Agent

Krystal Smith

Office Hours

After Hours by Appointment

Address

2400 E Hebron Pkwy
Carrollton, TX 75010

Between Josey Ln and Marsh Ln, across the street from Carrollton Christian Academy

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4.9/5 average rating on Google (279 reviews)
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Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment

Office Info

Office Hours

After Hours by Appointment

Call or text us 24 hours a day!

Address

2400 E Hebron Pkwy
Carrollton, TX 75010

Location Details

  • Parking: In front of building

Languages

English, Spanish, Urdu
Map showing State Farm Agent Krystal Smith's office at 2400 E Hebron Pkwy Carrollton, TX

☀️ Summer Driving Tips: Stay Safe on the Road This Season! Whether you're heading to the beach, taking a family road trip, or enjoying weekend adventures around Texas, summer is the perfect time to review your auto insurance coverage. Increased travel means more time on the road, so make sure you have the protection you need before your next getaway. I can help you find coverage that fits your lifestyle and budget. Contact me today for a personalized quote! 🚗🌴☀️

I’m proud to be a good neighbor for Carrollton, TX, and serve the entire DFW community. I’ve been with State Farm since 2004 and opened my agency here in Texas in 2007. My experience—from an Agency Intern in Shreveport, Louisiana, to your local agent today—means I can offer remarkable service every time.

Our office is your one-stop-shop for:

  • Homeowners Insurance: Protect your home and everything in it

  • Auto Insurance: Coverage for your car, truck, or SUV

  • Renters Insurance: Essential protection for apartments and rental homes

  • Life insurance: Financial security for your loved ones

  • Small business: Tailored coverage for your unique business needs

  • Financial services: Helping you plan and protect your financial future

Our experienced, caring team takes the time to understand your story and offer insurance that protect what matters most. We offer exceptional customer service, in-office notary services, and are available via phone, email, and text. And yes — we deliver pies too, like any good neighbor should!

We’re proud to support civic and community efforts across Carrollton, Plano, Lewisville, and the wider Dallas-Fort Worth area. Whether you’re looking for a home insurance quote, comparing auto insurance policies, or want to discuss business insurance or life coverage options, we’re here for you.

Here’s what our customers are saying:

"awesome awesome!! So helpful! will stay with State Farm forever!"

Call, text, or email our office to make sure you and your family are protected. Let’s talk about your home insurance, car insurance, life insurance, and more — we can’t wait to be your good neighbor and trusted insurance agent.

📞 Contact us today — let’s make sure your coverage is as strong as your summer plans!

Frequently Asked Questions (FAQ):

Q: What's an effective way to get car insurance quotes?

A: You can get car insurance quotes online, by phone, or with a local agent by sharing details about your vehicle, driving history, and coverage needs. In Carrollton, you can count on Krystal for personalized service.

Q: How soon can I get insured for my car?

A: In many cases, coverage can start the same day you decide to move forward. We can help you get set up quickly so you're covered and ready to go. Krystal is here to help your Carrollton household feel covered.

Q: What kind of insurance do I need for a leased vehicle?

A: Leased cars typically require liability, comprehensive, and collision coverage, and the leasing company may need to be listed on your policy. Looking for coverage? Talk with Krystal about your options in Carrollton.

Q: What's typically covered by a homeowners insurance policy?

A: Homeowners insurance can help protect your home, your belongings, and your financial well-being. It may cover the structure of your home, your personal property, and provide liability protection, along with help for additional living expenses in certain situations. Krystal, your local State Farm agent in Carrollton, TX, is here to help.

Q: How does a life insurance policy actually function?

A: Life insurance provides a payout to your chosen beneficiaries if you pass away while the policy is active. As long as coverage remains active, it can help give your loved ones financial support when they may need it most. Krystal is proud to serve the Carrollton community.

Q: What does renters insurance cover?

A: Renters insurance can help cover your personal belongings, personal liability, and additional living expenses if your rental becomes uninhabitable due to a covered loss. Serving Carrollton and the surrounding area, Krystal can help answer your questions.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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At Krystal Smith State Farm, every day is about looking out for what matters most — and April is a great reminder of how blessed we are to serve such an incredible community.

Our mission is simple: helping protect what you love while preparing for a safer, more financially secure future. We’re passionate about helping our customers feel confident and supported through life’s unexpected moments with over 72 quality State Farm products, including Auto, Home, and Life Insurance — all delivered with truly REMARKABLE customer service.

We’re more than an insurance agency — we’re your neighbors. Our team leads with sincerity, kindness, and a genuine commitment to building lasting relationships, because strong communities are built on connection.

Proudly serving Carrollton, Plano, Lewisville, and the entire DFW area, we’re honored to support and give back to the communities we love — through local programs, civic efforts, and initiatives that help our neighbors thrive all year long.

We are Good Neighbors, bringing diverse talents and experiences to the work of serving our State Farm customers. Our mission is to help them build and protect their wealth while providing exceptional service. We are dedicated to making each customer’s day better through excellence in customer care and by fostering relationships rooted in respect and integrity. Everyone who walks through our doors is welcomed with a smile, genuine warmth, and the offer of a refreshing drink.

Available Positions
Account Associate - State Farm Agent Team Member

Carrollton Full Time

Customer Relations Representative - State Farm Agent Team Member

Carrollton Full Time

Customer Service Representative - State Farm Agent Team Member

Carrollton Part Time

Multi-Line Representative - State Farm Agent Team Member

Carrollton Full Time

Receptionist - State Farm Agent Team Member

Carrollton Full Time

Learn more about our agency and the career opportunities with us.
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.